Do You Already Have An Account?
Current or
Previous Toronto Zoo Member
Active or previous Members of
the Toronto Zoo who have provided us an email address are already set up with a
login. Your User ID is your 12 digit account number on your membership card and
your initial password is the email address provided as part of your membership
e.g.
User ID/Membership #: 002000000000
Password:
sample@email.com
NOTE: If you are a member who is registering on
behalf of a group (e.g. school / youth group), please see
below.
If you have not provided an email address to the Toronto
Zoo and would like to login for online purchases, please contact 416-392-9101 or
membership@torontozoo.ca for
assistance.
Prior Summer Camp or Education Program Individual
Registrants*
If you registered for a summer camp or
Education program since 2015 you are already set up with a login. Your User
ID is your 12 digit account number which is listed on any receipts issued for
Education program payments. Your initial password is the email address provided
during registration.
If you registered for a summer camp or Education
program prior to 2015, you may also be already set up with a login. Please
contact us at programs@torontozoo.ca
to inquire and, if applicable, receive your User ID and Password prior to
registering.
Schools/Educational Organizations/Youth
Groups/Companies
Your account must be set
up by the Toronto Zoo. Please contact us prior to registering for your User ID
and Password at programs@torontozoo.ca
Troubleshooting
If
you believe you may have an existing account, you can use the ‘Forget Password’
option to retrieve the User ID and re-set your password.
Note: Passwords
are unique to each of our online Stores (Camps/Education, Donations,
Adopt-an-Animal, Membership, and Retail). Changing your password in one store
will not change it in the other Stores.
If you require further
assistance on how to log in, please contact programs@torontozoo.ca or
416-392-5947.